📬🇦🇹 Austrian Post Office Expedition
Step into the Austrian Post Office, sorting our sprint mail: celebrate timely deliveries, flag misrouted parcels, and plan new routes for smoother, faster project shipping.
Template Columns
📦📬 Dispatch Initiatives
Identify new mailing routes or processes to launch.
Base column: Start🚫📭 Cancelled Deliveries
Highlight practices that delay or misroute our work.
Base column: Stop✅📮 Reliable Post
Keep the dependable habits that ensure timely deliveries.
Base column: ContinueAbout this template
A sprint retrospective that uses a post‑office metaphor to celebrate deliveries, stop delays, and plan new mailing routes.
When to use this template
Use when the team wants a visual, theme‑driven way to review workflow efficiency and identify bottlenecks.
How to facilitate
Set the stage by briefly explaining the Austrian Post Office metaphor and the three columns: Dispatch Initiatives, Cancelled Deliveries, and Reliable Post.
Ask each team member to write individual notes on sticky notes for each column: ideas for new routes, things that caused delays, and practices that worked well.
Collect the notes, place them in the corresponding virtual columns, and give everyone a few minutes to read and add comments or votes.
Facilitate a discussion starting with Dispatch Initiatives, then Cancelled Deliveries, and finish with Reliable Post, focusing on concrete actions and owners.
Summarize the agreed actions, assign owners, and record them in the sprint backlog before closing the session.
Pro Tips
Use colored virtual stickers to highlight high‑impact items, making them stand out during the discussion.
Limit each participant to three notes per column to keep the board concise and focused.
When voting, use a quick dot‑vote or emoji reaction to surface the most critical items fast.
FAQ
What if the team runs out of time to discuss all items?
Prioritize by vote and address the top‑voted items first; capture the rest in a follow‑up list for later review.
How do we handle remote participants who are less vocal?
Invite them to add their notes anonymously before the discussion and specifically ask for their input during each column review.
Can this format be used for non‑technical teams?
Yes, the postal metaphor works for any workflow where work items are delivered, making it adaptable across departments.
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At a glance
- Duration
45–60 min
- Team Size
5-12 people
- Columns
3 columns
- Base Format
Start, Stop, Continue
Tags
Ready to get started?
Use this template to run your next retrospective